Privacy Policy

Effective Date: 01/03/2021

This privacy policy (hereinafter “Privacy Policy”) deals with the protection of Your  privacy while You use Our website which is hereinafter referred to as “the Product”  and which is located at: and 

The Product is owned and operated by: Bespoke Business Brokers Pty Ltd (ACN 646  768 863) 

We are committed to the protection of Your privacy while You use the Product. 

This Privacy Policy only applies to the Product. The Product may contain links to  other websites or applications, but if that is the case, the Privacy Policy does not  apply to any of those linked websites or applications. 

We gather certain information from users of the Product, so this Privacy Policy  explains what information we collect, how we use it, and your rights in relation to it. 

By continuing to use the Product You acknowledge that You have had the chance to  review and consider this Privacy Policy, and You acknowledge that You agree to it.  This means that You also consent to the use of Your information and the method of  disclosure as described in this Privacy Policy. If You do not understand the Privacy  Policy or do not agree to it then please do not use the Product. 


“Company IP” includes, but is not limited to, the contents, layout, design, colours,  appearance, graphics and imagery of the Website, Content and Materials as well as  all copyrights, trademarks, trade secrets, patents and other intellectual property  contained in the Product, Content and Materials. 

“Content” means any content, writing, images, audiovisual content or other  information published on the Product. 

“Effective Date” means the date that this Privacy Policy comes into force. 

“Items” means any and all of the Product, Services, Content and Materials  collectively. 

“Materials” means any materials, information or documentation that We may provide  to You in connection with Your use of the Services or Product including  documentation, data, information developed by Us or owned by Us, and other  materials which may assist in Your use of the Services or Product.


“Parties” means both You (the user of the Product) and Us (the owner of the Product)  collectively. 

“Personal Information” means information that we obtain from You in connection with  Your use of the Product. 

“Privacy Policy” means this privacy policy. 

“Product” means the website including all pages, all sub pages, all blogs, all forums,  all other connected pages and all other connected internet content whatsoever, the  home page or main page of which is located at: and 

“Services” means any or all services provided by or on the Product. 

“Third Party Links” means links or references to websites other than the Website, to  content other than the Content or to materials other than the Materials, none of which  are controlled by Us. 

“Third Party Service Provider” means a third party, separate from Us or Our company  but which provides services that assist Us in serving You. This may include but is not  restricted to web hosting, IT services, security services, payment processing,  customer relationship management (CRM) systems, deliveries, customer service,  order fulfilment or other services. 

“Us”, “We”, “Our”, “the Company” or “the Owner” refers to Bespoke Business Brokers  Pty Ltd 

“Us”, “We”, “Our”, “the Company” or “the Owner” also includes any employees,  affiliates, agents, shareholders, or other representatives of Bespoke Business  Brokers Pty Ltd 

“You” or “Your” refers to the user of the Website. 

“Your Content” means any Content posted to or added to the Website, Content or  Materials by You or by somebody authorised by You or doing so on Your behalf. 


a. In this Privacy Policy, unless the context otherwise requires, the following rules  of interpretation shall apply: 

I. Words referring to one gender include every other gender. 

II. Words referring to a singular number include the plural, and words  referring to a plural include the singular. 

III. Words referring to a person or persons include companies, firms,  corporations, organisations and vice versa.


IV. Headings and titles are included in this Privacy Policy for convenience  only and shall not affect the interpretation of this Privacy Policy. 

V. Each Party must, at its own expense, take all reasonable steps and do all  that is reasonably necessary to give full effect to this Privacy Policy and the  events contemplated by it. 

VI. Any obligation on a Party not to do something includes an obligation not  to allow that thing to be done. 


a. When You use the Product, We may collect information from You through  automatic tracking systems (such as information about your browsing  preferences). 

b. In addition, We may collect information that You volunteer to Us (such as  information that You provide during a sign up process or at other times while  using the Product). 

c. In order to access all of the features of the Product, You are required to  register as a user. During the registration process, We collect some of Your  Personal Information, in the following manner: 

I. We will not collect information that identifies You personally, except when  You specifically volunteer that information to Us. 

II. The information that We will collect from You at registration includes: 

Name, email address, physical address, postal address, business or  company name (if applicable) 

III. By undergoing the registration process You consent to Us collecting Your  Personal Information, including the Personal Information described in this  clause. You also consent to Us collecting any other Personal Information as  well as storing, using or disclosing Your Personal Information in accordance  with this Privacy Policy. 

d. In order to access some specific features of the Product, You are required to  provide some Personal Information. During this process, We collect some of  Your Personal Information, in the following manner: 

I. We will not collect information that identifies You personally, except when  You specifically volunteer that information to Us when using specific Product  features. These specific Product features might include, but are not limited  to: 

A. making purchases 

B. receiving notifications by text message or email about events and  promotions


C. receiving general emails from Us 

D. commenting on Our content such as blogs, articles, photographs or  videos, or participating in Our forums, bulletin boards, chat rooms or  other similar features 

E. completing confidentiality agreements, registering to use online data  room/s 

II. In addition to any Personal Information that You are required to provide in  order to access these additional Product features, in some cases You may  be required to provide more specific information. For example, in order to  make purchases, You may need to provide credit card information, billing  information and postal addresses. 

e. From time to time We may request information from You to assist Us in  improving Our Product, Services, Content or Materials. For example, We may  ask You to answer some questions about Your demographics, Your shopping  preferences, or Your other preferences in relation to the Product. 

f. In addition to collecting the Personal Information as already described in this  clause, we may also collect the following Personal Information: 

occupation, business or company details, professional background and  experience, financial data 


a. Cookies are small files stored on Your computer or mobile device which collect  information about Your browsing behaviour. 

b. Cookies do not access information which is stored on Your computer. 

c. Cookies enable us to tailor our configurations to Your needs and preferences,  in order to improve Your user experience. 

d. Most internet browsers accept cookies automatically, although You are able to  change Your browser settings to control cookies, including whether or not You  accept them, and how to remove them. You may also be able to set Your  browser to advise You if You receive a cookie, or to block or delete cookies.  However, if You do this, You may be prevented from taking full advantage of the  Product. 


a. Please note that no systems involving the transmission of information via the  internet, or the electronic storage of data, are completely secure. However, we  take the protection and storage of Your Personal Information very seriously. We  take all reasonable steps to protect Your Personal Information.


b. We use appropriate physical, digital, managerial and security systems to store  Your Personal Information and to protect it against unauthorised access,  destruction or disclosure. 


a. We may provide some of Your Personal Information from time to time to Third  Party Service Providers so that they can help us to serve You via the Product. In  particular, We may use Third Party Service Providers to assist with information  storage (such as cloud storage). 

b. We may provide some of Your Personal Information to Third Party Service  Providers for the purpose of analysing data or tracking usage. For example, We  may use these services to find out where page requests come from, dates and  times of page requests, details of any website that referred You to the Product  and other details about Your usage of the Product. This information enables Us  to understand patterns of usage of the Product, and to improve the Product. 

c. We may use Third Party Service Providers to host the Product. If this occurs,  that Third Party Service Provider is likely to have access to some of Your  Personal Information. 

d. We may use Third Party Service Providers to fulfil orders in relation to the  Product. 

e. For Your information, some of Our Third Party Service Providers may be  located outside Australia and may not be subject to Australian privacy laws. The  countries or regions in which our Third Party Service Providers may be located  include: 

USA, European Union, United Kingdom, New Zealand, Singapore 

f. Your Personal Information will not be sold or otherwise transferred to other  third parties without Your approval. 

g. Notwithstanding the other provisions of this Privacy Policy, We may provide  Your Personal Information to a third party or to third parties in order to protect the  rights, property or safety, of Us, Our customers or third parties, or as otherwise  required by law. 

h. We will not knowingly share Your Personal Information with any third parties  other than in accordance with this Privacy Policy. 

i. If Your Personal Information might be provided to a third party in a manner  which is other than as explained in this Privacy Policy, You will be notified. You  will also have the opportunity to request Us not to share that information. 



a. We may share Your Personal Information, including Personal Information that  identifies You personally, with any of Our parent companies, subsidiary  companies, affiliates or other trusted related entities. 


a. We may combine, link or aggregate some of Your information in order to  obtain a better understanding of Your requirements. This may enable Us to  better design the Product and may also assist with Our business or  administration requirements. 

b. We may also share aggregated information with third parties. 


a. We use Your Personal Information to help us improve your experience with  Our Product. We may use Your Personal Information for purposes including but  not limited to: 

I. order fulfilment. 

II. providing customer service to You. 

III. marketing and advertising to You including both direct and indirect  marketing and advertising and including marketing and advertising about  products that may interest You based on Your personal preferences or  demographics. 

IV. advising You about updates to the Product or related Items. 

V. market research; product and services development. 


a. Part or all of Our business may be merged, restructured or sold including but not limited to through an ordinary sale of business or of stock, a corporate  reorganisation, a change in control, bankruptcy or insolvency proceedings. 

b. In the event that such a merger, restructure or sale occurs as described in the  preceding sub-clause hereof, We may transfer Your Personal Information,  including personally identifiable information, as part of that merger, restructure or  sale. 


You acknowledge and agree that if You publish or submit Personal Information in  publicly accessible sections of the Product (such as forums, bulletin boards, chat 


rooms, or other similar sections), then You are solely responsible for the release  of that Personal Information and We are not liable or responsible in relation to  the release of that Personal Information. 


If You receive an email from Us in relation to the Product and would prefer not to  receive such correspondence in the future, You may follow the instructions in the  email to opt out of future correspondence. You may also contact Us, using the  details at the bottom of this Privacy Policy, in order to opt out of future  correspondence. We will make all reasonable efforts to promptly comply with  Your requests. However, You may receive subsequent correspondence from Us  while Your request is being handled. 


a. You have the right to request access to any of Your Personal Information  which We are holding. 

b. You have the right to request that any of Your Personal Information which We  are holding be updated or corrected. 

c. In order to request access, an update or a correction to Your Personal  Information, you may contact us using the details at the end of this Privacy  Policy. 


By continuing to use the Product, You agree to the terms of this Privacy Policy.  You acknowledge, agree and accept that no transmission of information or data  via the internet is completely secure. You acknowledge, agree and accept that  We do not guarantee or warrant the security of any information that You provide  to Us, and that You transmit such information at Your own risk. 


a. We may make changes to this Privacy Policy at any time in Our sole  discretion. 

b. If We make changes to this Privacy Policy, unless We obtain Your express  consent to those changes, then such changes will only apply to any information  that We obtain from You after the date that the changes take effect. 

c. If We make changes to this Privacy Policy, Your continued use of the Product  after the date that the changes take effect confirms that You acknowledge,  accept and agree to those changes.



a. We take customer satisfaction very seriously. If You have a complaint in  relation to Our handling of Your Personal Information, We will endeavour to  handle it promptly and fairly. For Your information, an overview of Our complaints  handling procedure is as follows: 

I. Any complaints are forwarded to Our complaints officer for review. We aim  to review all complaints within 7 days of receiving them (although this cannot  be guaranteed). If necessary, the complaints officer may then refer the  complaint to another section within Our organisation for consideration. If  further information is required, We may contact You to request that  information. If We accept fault in relation to the complaint then We will  propose a resolution (which may or may not be the same as any resolution  proposed by You). If We do not accept fault, then We will contact You to  advise You of this. We aim to complete this entire process within 21 days,  provided that We are provided complete information in the first place  (although this cannot be guaranteed). However, if You do not provide  complete information then this is likely to delay the handling of Your  complaint. 

II. All complaints should be provided in writing either by email or regular mail,  using the contact details at the end of this privacy policy. Describe the nature  of your complaint including any relevant dates, people involved, any  consequences that have occurred, and what you believe should be done to  rectify the issue. We will endeavour to respond within 21 days, although we  cannot guarantee this. 

III. If You are not satisfied with Our response to Your complaint, You may  refer your complaint to the relevant external dispute resolution organisation  in Your area. 


You can contact Us about this Privacy Policy using the following details: 

Privacy Officer